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Privacy Policy
Last updated April 28th, 2006
INFINITI
BLU TAKES YOUR PRIVACY SERIOUSLY. Please read the following to learn
more about our privacy policy (“Privacy Policy”). This Privacy Policy
applies to the use of the Sites (as defined below) by consumers and
real estate professionals (real estate professionals including, without
limitation, REALTORS ®, homebuilders, lenders, remodelers,
home service professionals and other non-consumer service
professionals, shall be referred to as “Professionals”; Professionals
and consumers shall be individually and collectively referred to as
“you”) who are customers of INFINITI BLU. and its subsidiaries,
affiliates and marketing allies (collectively, " INFINITI BLU ", "we",
"us" and "our"). We use the Sites to provide you with information,
resources, tools, products and services specific to the real estate
industry and related markets, and to provide you with information about
us and our advertisers, and our respective products and services. We
use information that we collect from you to improve your experience in
using the Sites and our various products and services, to aid in
communications among INFINITI BLU , our advertisers and you, and to
notify you of products, services and information that we think may be
of interest to you. Please read on for more details concerning our
privacy policy. We review this Privacy Policy on an annual basis and we
welcome any suggestions you might have about additional ideas regarding
our privacy policy at admin@infiniti-blu.com.
Click here for information on Internet safety and security from the Federal Trade Commission.
The
INFINITI BLU family of sites (individually and collectively, the
"Site(s)"), including but not limited to INFINITI are committed to your
privacy and security and want to provide you with the best possible
online experience. To that end, we want you to understand what kinds of
information we gather from you, how this information is used and
safeguarded, and how you can control its use.
INFINITI BLU ® Privacy Principles
To make this Privacy Policy easy to understand, we have built it around five simple privacy principles.
- Notice
- You have a right to know what data is collected by INFINITI BLU at
what part of the Sites and how in general it will be used.
- Choice
- You have a right to choose (or choose not to) share information with
us and our marketing allies, where it is reasonable to do so.
- Control
of Your Information - You have a right to access, edit and review your
personally identifiable information (information which may, on its own
be directly traceable to you, such as your name, social security
number, financial profile, or contact information) collected by us and
stored on one or more of the Sites.
- Non-Use
- You have a right to know how to contact us to ask that we no longer
use your information to market to you, and to have us reasonably comply
with your request.
- Security
- You have a right to know what security measures we have implemented
in order to protect your personally identifiable information.
What information is collected from me?
Information You Give Us:
The kinds of information we collect from you will vary, depending on
how you use the Sites and what information you may choose to provide
through your correspondence with us (whether through email or
otherwise). It's possible to browse most sections of the Sites without
submitting any personally identifiable information (“Personal
Information”) at all. However, if you choose to take advantage of some
of our products and/or services, or to access certain of our tools or
Site functionality, you may be asked to provide Personal Information
such as a user name and password, your full name, email address, phone
number, address, or, for certain financial products or services, your
social security number and banking information, and for certain
e-commerce transactions your credit card information. Certain
Professionals may also be requested to provide your license or MLS ID#.
Whenever we ask for Personal Information, we strive to provide a link
to this Privacy Policy to help you understand how your Personal
Information will be used before you decide whether to disclose it. You
can choose not to provide us with certain Personal Information, but
then you may not be able to fully take advantage of certain features of
our Sites and we may not be able to provide you with certain requested
information, products and/or services.
Automatic Collection of Information:
Like many Web sites on the Internet, we automatically track certain
information about you as you visit and use our Sites to help us to
better understand how the Sites are being used and how we can enhance
your overall experience on each Site and improve the information, Site
functionality, products and services that we (and our advertisers and
partners) provide to you. This information may include, for example,
your computer’s Internet Protocol (“IP”) address, the URLs and Site
pages you’ve visited, the number of times you visit each Site page,
what downloads and/or search queries you have made, how long you spent
on particular sections of each Site and on each Site generally, and
your browser type. This automatically gathered data includes
information provided through the use of "cookies" (which is described
in more detail below).
As
you visit the Sites, be aware that third parties may at times be able
to gather information from and about you. For example, third party
advertiser servers, companies that place advertisements on the Sites,
our partners and affiliates, and other companies offering products or
services through one or more of the Sites may use cookies to collect,
store and use information about you and may collect information that
you submit. INFINITI BLU affiliates, partners, service providers and
other entities that have links on one or more of the Sites may also
collect information about you when you visit their Web sites or
otherwise communicate with them. Although we encourage such third
parties to adopt and follow their own consumer privacy policies, we are
not responsible for their collection and use of user information. The
information practices of those Web sites linked to one or more of the
Sites are not covered by this Privacy Policy. You should refer to the
privacy policies and statements of other Web sites or contact the
respective Webmasters of those Web sites to obtain information
regarding their information collection, use and disclosure policies.
How is my information used and shared?
The
use of your information depends on the context in which it is
collected. Therefore, pay special attention to the categories below
that relate to the features of the Sites that you wish to utilize. We
may share the Personal Information we collect from you only with your
consent or under the following circumstances:
- INFINITI
BLU affiliates and partners. We work closely with our affiliates with
whom we may share Personal Information. In addition, we may share
Personal Information with our partners and service providers.
- Service
Providers. We may use other companies and individuals to perform
supporting functions for the various tools, functionality, products and
services offered through our Site on our behalf. These service
providers will not be permitted to use the information collected from
you for any other purpose other than performing the support functions
for INFINITI BLU and/or offering additional services, promotions or
other offers to you. For example, from time to time, we may use a
third-party advertising company to serve ads when you visit our Web
site. Such company may use certain information (not
including your name, address, email address or telephone number) about
your visit to this Web site in order to provide advertisements about
goods and services that may be of interest to you. In the course of
serving advertisements to this site, our third-party advertiser may
place or recognize a unique “cookie” on your browser. If you would like
more information about this practice and to know your choices about not
having this information used by this company, please click here.
- Protection
of rights. We will release Personal Information if we believe that such
action is appropriate to: (1) comply with legal process, (2) enforce
the Terms of Use Agreement for the applicable Site, or (3) identify,
contact or bring legal action against persons or entities who may be
causing injury to us or a third party, or to otherwise protect the
rights, property or personal safety of INFINITI BLU, its employees,
other Site users or others.
- Asset
transfers. We continue to develop our business and in doing so might
choose to buy other businesses or assets. Personal Information is
generally one of the transferred assets acquired in such purchases.
Also, if we should choose to sell some or all of our assets, Personal
Information, including the information collected from you through the
Sites, could be included in the transferred assets. However, should any
sale of an asset include your Personal Information we will notify you
of the event and give you an opportunity to respond.
- Additional
Functionality. We may link information collected from you through
various means, including information collected automatically and
through the use of cookies and purchase information, or other Personal
Information you provide to help us (or our service providers and
listing providers, partners or affiliates) offer content (including,
without limitation, listing recommendations), advertisements, products
and services that we believe will be of interest to you, pre-populate
certain data-fields (to assist in your registration or subsequent use
of the tools and/or services available on the Sites), and share such
information among the Sites. In addition, we may share this
information, in aggregate form, with our current and potential
advertisers and service providers so they can present advertisements
more effectively.
- Requested
Information Exchange. If you have indicated that you want to be
contacted by third parties, we may use the Personal Information we
collect to select which names to provide to a particular third party in
order to present you with products and services that we believe will be
of interest to you, but we will not disclose this type of information,
other than your contact information (information that provides a means
of contacting you), to any such third party.
- Anonymous
Data. In all other circumstances, INFINITI BLU may use certain
anonymous data automatically gathered by our servers so that we can
understand how to make the Sites more convenient and useful to our
audience. This information may also be shared among the Sites and used
for similar purposes. In addition, we may share this information, in
aggregate form, with our current and potential advertisers, service
providers and listing providers, partners, affiliates and/or marketing
allies so they can try to present advertisements and content more
effectively. We may also use aggregate information to share information
with the public regarding products, services, content or tools that may
of interest to them.
Information from Cookies:
Cookies are small files that we send to and store on your computer so
that we can recognize it as a unique machine the next time you visit
the Sites. Our cookies are used for three purposes: (1) to keep track
of your information for your own convenience; (2) to help us optimize
your online experience by altering our content depending on your
particular needs or browsing patterns, and to provide you with
advertisements, products and services that we believe will be of
interest to you; and (3) to help us understand the size of our audience
and their traffic patterns within the Sites. You are always free to
decline any cookies we use if your browser permits. Some of our
advertisers and third-party service providers may also utilize their
own cookies. Also, companies offering products or services through a
INFINITI BLU Web site may use their own cookies. In addition, we and
our service providers sometimes use "clear GIFs" in connection with
cookies and other website functions. Clear GIFs perform administrative
functions without detracting from your online experience. They may be
used to perform statistical and administrative tasks including
measuring site and page traffic, verifying advertising avenues and
positioning images on the web. Clear GIFs do not collect Personal
Information.
Registration Information:
The Personal Information you provide when you become a registered user
or customer of one of the Sites is used primarily to help us customize
your online experience, increase the convenience of accessing new
tools, products and services, and, if applicable, provide the products
and/or services you purchase. This Personal Information may also be
shared among the Sites to make your use of the Sites more convenient
by, for example, limiting the number of times you have to register with
us. Your email address serves as a unique identifier in our record
system, and it is used together with your password to prevent
unauthorized access to any information you choose to store on the
Sites. The data you give us about your personal preferences and
demographics (e.g., your age, ZIP code, occupation or the like) may be
used to help us offer content, advertisements, products, and services
that we believe will be of interest to you. In addition, we may share
this information, in aggregate form, with our current and potential
advertisers so that they can present advertisements more effectively.
If you forget your password for any registered area of the Sites, we
have an automated password recovery system, which can be accessed by
clicking on the "Forgot Password?" link on the sign-in page. Customer
Care does not have access to your password.
- Unless
you specify that you'd prefer not to hear from us, we may also use the
email address you provide at the time of registration to contact you
for promotional or other purposes. You may have these communications
terminated at any time by opting out through your member profile on the
applicable Site. If you indicate that you're interested in hearing from
other companies, we may also share your contact information with such
companies for that purpose. We may have to contact you from time to
time to inform you of changes to the Site(s), a change in this Privacy
Policy or for other administrative purposes. These administrative
emails will not contain any advertisements.
- Professionals,
please note that we reserve the right to use your contact information
to provide you with information about products or services that may be
of interest to you. Information provided to us from your trade
association is not shared with third parties. We also may offer a
newsletter to keep you abreast of the products and services on the
Sites or other professional products and services. Information such as
your license number or personal financial information will not be
shared with third parties except to complete a transaction or as a
disclosure that is required pursuant to applicable law. Additionally,
information provided by you for the purposes of offering your products
and services to others via one or more of the Sites will be shared with
others, including consumers accessing one or more of the Sites. To the
extent such information is necessary to offer such products and
services it will be posted on the applicable Site(s). This may include,
without limitation, your full name, email address, license number,
state of license, address, phone number, graphic images and any other
data intended to help consumers identify or contact you and your
products and services.
Tools:
The Sites allow you to use many helpful tools, such as financial and
home improvement calculators, real estate search tools and other tools
many of which will not ask you to disclose any Personal Information.
These tools are for your benefit, and the information you submit when
you use them (typically impersonal data) is not disclosed to anyone
(except, perhaps, the service provider assisting in our provision of
that tool) or used for any purpose other than to provide you with the
service you're seeking. However there are several online tools where we
may ask your permission to use the Personal Information you enter in
order to offer services, products or information that we believe may be
of use to you or to merge such Personal Information into your profile
registration. When using such tools consumers will be given the
opportunity to opt-out of sharing or storing such information, however
exercising the opt-out may restrict the functionality of the tool
(including your ability to use the tool at all).
User-Requested Services:
You may choose to request products or services of a more substantial or
personal nature when using the Sites. For example, you may apply for a
loan, request our help in locating a remodeling contractor, store your
preferences for convenience in using the Sites or make an online
purchase. The information you provide when seeking these services may
be used in the following ways:
- For
products and services provided by the Sites, the information you submit
is used by us to provide the product or service you've requested. We
may also share this information with subcontractors, but only to the
extent necessary to fulfill your request or to facilitate your use of
their services. In addition, we may use the contact information and
non-financial order information you've supplied, such as your email
address, as set out in the registration section, above. Also some tools
on our site may contain tools that require you to submit information
about yourself to the sales agent. The sales agent may only use your
information for the purposes of responding to your request and
providing services to you. If the service you request requires
submission of financial information, such as a credit card number for
an online purchase, rest assured that this financial information is
used only for processing your payment, and, with respect to consumers,
is not retained after completion of your order (we may, however, retain
Professionals’ financial information as is necessary or expedient to
maintain and service the account). We may, however, store your
non-financial order information for accounting purposes and to help us
understand your preferences better, so that we can offer you products
or services in the future that you may find useful.
- For
products and services offered to you jointly by us and a third party,
your personal information may be shared with or independently gathered
by the third party. In these situations, INFINITI BLU will only use
your Personal Information as outlined in this Privacy Policy, but the
third party may use the information in different ways. You can tell
when a product or service is offered by a third party, because a page
of the Sites will be "co-branded" and will display the third party's
logo and/or name along with our own, or you will be linked to the third
party's site to complete the transaction. Please be aware that each
company we do business with has its own policies regarding the use and
protection of your information that may differ from those outlined in
this Privacy Policy. If you are concerned about how your Personal
Information might be used or protected by a third party, we encourage
you to become familiar with its privacy policy before using the service
or requesting the product.
- From
time to time, we may wish to use Personal Information you provide when
requesting a product or service for purposes beyond those listed above.
If this is the case, you will be notified of the additional use prior
to your submitting the Personal Information, and you'll be given a
chance to opt-out of that use or to not complete the request for the
particular product or service.
Children’s Privacy:
Our Sites are general audience Web sites targeted to the real estate,
moving and relocation markets and neither our Sites (nor any portion
thereof) are directed to children under the age of 13. We do not
collect Personal Information from any person we actually know is a
child under the age of 13. If we become aware that Personal Information
regarding an individual under the age of 13 has been stored, we will
promptly delete it from our records.
User-Initiated Communication:
From time to time, portions of the Sites may enable you to send email
to us or to third parties and to participate in public bulletin boards
and discussion groups (hosted by us or one or more of our service
providers). All postings to public bulletin boards and discussion
groups become our property. Whenever you choose to initiate these kinds
of communication with us, or anyone else, you may expect to be
contacted in return. Also, remember that our bulletin boards and
discussion groups are open to the public, and therefore, your postings
can be seen by anyone and are not protected by us or any other entity.
Please use your own discretion when deciding what to post publicly and
whom to contact. We reserve the right, in our sole discretion, to edit
or delete inappropriate postings from our bulletin boards and
discussion groups; provided, however, the reservation of this right
shall not, under any circumstances, obligate us to conduct such editing
or deletions.
Referrals: If you participate in any referral service we may offer:
- Consumers:
we will use the information you submit to determine which of our
participating professional(s) may be able to serve your needs. We may
then forward your name, contact information and other responses
contained on our sign-up form to the selected professional(s), who may
then contact you using that information. Any information you provide
also may be used by us in accordance with the uses set out in the
registration section, above. In some cases we may store these
communications to home professionals or other third parties, but solely
for the purpose of assisting the professional in tracking their
communications.
- Professionals:
you may receive information from consumers seeking your products or
services. This data may include, without limitation, the full name and
other contact information of consumers as well as other responses. As
protecting consumer privacy is important, we require that you treat
data received from INFINITI BLU consumers as if it was still on
the Sites and in accord with this Privacy Policy. You may only use the
information sent to you for the purposes of providing products and/or
services to the consumer. We require that you otherwise not share, use
or transmit this information to or with any third party without the
consent of the consumer.
Automatically Gathered Data:
The information gathered automatically by our system – such as your
computer's IP address, the kind of browser you're using, and a record
of your navigation (including, without limitation, your search queries)
through our site – may be used by INFINITI BLU so we can understand how
to make our Sites convenient and useful to our audience, and to provide
additional functionality (i.e., additional content and recommendations
to you). This information may also be shared among the Sites and our
partners, affiliates, service providers and listing providers, to be
used for similar purposes. In addition, we may share this information,
in aggregate form, with our current and potential marketing allies and
advertisers so they can know how to present their advertisements more
effectively. When such data is aggregated, all Personal Information is
eliminated.
What choices do I have regarding the use of my information?
Reading
this Privacy Policy should help you understand how any information you
share with us might be used. If you feel concerned about any of these
uses, you might elect not to participate in certain services, features
or products that we offer. We will not collect Personal Information
about you without your knowledge, so the decision whether or not to
share this information is completely up to you.
How do I "opt-out"?
You
also have the ability to terminate email correspondence (including, for
Professionals, newsletter correspondence) from us at any time. You may
be given the chance to opt-out of direct mailings when you disclose
your email address to us. Further, all of our email correspondence
contains an “Unsubscribe” link at the conclusion of the message. To
opt-out, simply click the link, or, in the case of text messages, send
an email to the “Unsubscribe” URL listed in the email, and you will be
opted-out of future messages from that particular email service. To
opt-out or request that we not use your Personal Information to market
information to you, please email privacy@infiniti-blu.com with your request.
If
you feel concerned about the cookies that are sent between our
computers and yours, you may, through your Web browser, either choose
to reject them automatically, or have your computer prompt you before
accepting them. Generally, this is done by selecting the appropriate
cookies setting on your Web browser (usually found in "Internet
Options" or "Preferences"). Please note, however, that some of our
features and services depend on the use of cookies. Therefore, you will
be unable to take advantage of those features and services if you
choose not to accept certain cookies.
Certain
content, products, services, and tools available on the Sites (and
certain enhancements thereto) are dependent upon the collection and use
of non-personally identifiable information and may not include an
opt-out opportunity unless Personal Information is directly used for
such content, product, service or functionality.
How can I access and change my information?
To
view, edit or delete the Personal Information you submitted on the
Sites during registration, the purchase of a product or service, or
elsewhere as described above:
- Consumers:
follow the instructions found in the "My Profile" or "Edit Your
Profile" area of the Site(s) where you registered or submitted Personal
Information. If you would like us to no longer use your Personal
Information we may gather from you to market information to you, please
send a request to privacy@infiniti-blu.com.
- Professionals:
you may edit your information by calling our Customer Care Center at
(809) 571-1656. By contacting Customer Care to make such changes, you
expressly authorize Customer Care to access your data for the purposes
of completing your requested edits, modifications and/or deletions.
How is my information protected?
Whenever
Personal Information about you is stored on our computers, that
information is password-protected from unauthorized access or use. In
addition, this information is kept on servers that are located behind a
firewall.
Since
your financial information and certain other Personal Information
(i.e., your social security number) is especially sensitive, we take
special care to keep it secure. We will only transmit or ask for this
information over secure Internet connections, using SSL (Secure Sockets
Layer) encryption, the currently accepted standard for online security,
and security keys. In addition, we require password authentication from
any third parties you've authorized to receive this information.
Finally, your social security number, credit card number and financial
information are stored on secure, designated servers and access is
limited to individuals in departments charged with using such
information only in connection with processing your orders for products
and services purchased; provided, however, that those orders processed
by our partners, marketing allies and service providers that provide
the service or product requested may store such information on their
servers which are governed by such third party’s privacy policy. While
this means you may have to enter this information more than once, we
believe the added security is worth the extra effort.
Of
course, we appreciate your help in safeguarding the integrity of your
own and others' privacy. We hope you'll use common sense whenever you
disclose Personal Information over the Internet. Just as importantly,
we encourage you to let us know immediately if you suspect that the
information you share with us is being used in any way contrary to this
Privacy Policy. Finally, unfortunately no data transmission over the
Internet or the storage of information on servers can be guaranteed to
be 100% secure and while we strive to protect your personal information
(as described herein), we cannot guarantee or warrant its complete
security. To contact us, please send an email to: webmaster@infiniti-blu.com.
Scope of This Privacy Policy: Outside Links
This
Privacy Policy only applies to the Sites. The Sites contain links to
sites operated and maintained by third parties over which we have
absolutely no control. Please be aware that these sites may collect
information about you, and operate according to their own privacy
practices that may differ from this Privacy Policy. Remember that once
you're outside the Sites, any information you submit is outside of our
control. Certain expressly identified portions of this Privacy Policy
apply only to consumers or Professionals.
Effective Date and Modifications
This
Privacy Policy is effective as of the date first written above and may
be updated and modified from time to time by us in our sole discretion.
If we choose to update or modify this Privacy Policy, such updated or
modified policy shall become effective five (5) business days after its
posting on the applicable Site(s). Accordingly, we encourage you to
periodically review this Privacy Policy and the Sites in order to keep
apprised of our current privacy practices. If you do not agree to any
provision of this Privacy Policy, or any update or modification
thereto, please do not use the Sites.
Contacting Us
If you have concerns abo ut this Privacy Policy or our privacy practices in general, contact us at: Email: privacy@infiniti-blu.com
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